Shipping, Return & Exchanges.

Shipping:

 

  • We ship orders on every working Monday, Wednesday and Friday.
  • Orders placed before noon will be shipped on the same day. Orders placed after noon will be shipped out the following working shipping day.
  • Shipping charges will be shown at checkout.
  • Customs, duties and taxes will be levied by the country you are in and will be borne by the customer at the time of delivery.
  • Please contact us in case of any problem or questions at info@panchhi.ca.

 

Return & Exchanges:

 

  • If you have any problems with our products or would like to exchange it, please contact us at info@panchhi.ca with your name, address, phone number, order number and detailed description of the problem. Once we receive your email, we will follow up with detailed instructions for return or exchange.
  • We will accept returns for unused products in original condition at time of purchase within 10 days from date of delivery.
  • The shipping expense for returning the order would be borne by the customers.
  • We will send you a store credit for the value of returned product once we receive and inspect the product.
  • Please note that we do not accept returns on items marked as final sale.